COVID-19 Updates

In an effort to ensure the safety of our staff and clients, we are utilizing low-contact service to all our clients for all pet care needs.

It has been a challenging year and we appreciate your cooperation and patience. With COVID-19 cases on the decline and vaccinations on the rise, South Bay Veterinary Hospital would like to welcome you back into the hospital building starting Monday, July 5 for doctor appointments only.                           

For clients who choose to come into the exam room with their pets we ask that you follow the below safety protocols:

  • Only one client per appointment inside the hospital.
  • Masks are required when inside the hospital.
  • When you arrive, please text with your pet’s name and parking spot number. When we have your exam room prepared, we will escort you from your vehicle directly into the exam room.
  • To ensure we have enough time for cleaning and sanitation, your pet’s exam will last 30 minutes.
  • Check-out will take place in the exam room and/or we will send you a text with a link to pay.

For those who prefer to remain outside the hospital, we will happily continue to offer curbside services.

  • Tech appointments, food orders, medication refills, and retail products will still be via curbside service. Please text us with your parking spot number and request details.
  • Note, supply chains are still experiencing periodic delays. Please call ahead to make sure we have your item in stock.

We are thrilled to see you in person! Please remember that these guidelines are in place to provide you the best possible service while keeping our staff, clients, and community safe. We appreciate your continued respect, patience, and cooperation with ou